How Much Does DoorDash Actually Charge NYC Restaurants?
If you've ever wondered why your $12 pad thai costs $22 on DoorDash, you're not imagining things. Delivery apps charge restaurants enormous commissions — and those costs get passed directly to you through inflated menu prices, service fees, and delivery charges.
We analyzed 7,060 restaurants across all five NYC boroughs to understand what delivery apps really cost — and whether there's a better way.
The Commission Structure
DoorDash offers restaurants three partnership tiers:
That means on a $30 order, the restaurant pays DoorDash between $4.50 and $9.00 — before factoring in credit card processing fees, packaging costs, and the higher ingredient prices they're already dealing with in NYC.
And DoorDash isn't alone. UberEats charges up to 30%. Grubhub takes 15-25%. These aren't one-time fees — they're per order, on every single delivery.
What This Actually Looks Like
Let's say you're a pizza place in Brooklyn doing 50 delivery orders a day at an average of $25 per order. That's $1,250 in daily revenue.
$114,000 a year to a delivery app. For a neighborhood pizza shop. That's an employee's salary. Or new equipment. Or the margin that keeps the doors open during a slow month.
Why Restaurants Can't Just Leave
The cruel part is that delivery apps have become the default way people order food. If your restaurant isn't on DoorDash, a huge chunk of potential customers never see you. It's a tax that restaurants pay for visibility — not for a service that's hard to replicate.
But here's the thing: most NYC restaurants can deliver directly. They always could. Before apps existed, you called the restaurant, and a guy on a bike brought your food. That infrastructure never went away.
What We Found
When we mapped NYC restaurants, we found that 3,000+ restaurants across all five boroughs offer direct delivery — through their own website, phone ordering, or platforms like Slice and Toast that charge restaurants significantly less than DoorDash.
The breakdown by borough:
- Manhattan: 961 restaurants
- Brooklyn: 849 restaurants
- Queens: 712 restaurants
- Bronx: 313 restaurants
- Staten Island: 232 restaurants
How to Actually Order Direct
It's simpler than you think:
- Check the restaurant's website. Most have an "Order Online" button that goes through their own ordering system (Toast, Slice, ChowNow, etc.) — not DoorDash.
- Call them. Seriously. Call the restaurant, place your order, and they'll deliver it. Same food, same speed, no platform markup.
- Use nodash.co. We built a free directory of every NYC restaurant we could find that offers direct delivery. Search by neighborhood, cuisine, or zip code. No account needed.
What You Save
When you order direct, you typically save:
- Service fees: $2-5 per order (DoorDash's "service fee" is usually 15%)
- Delivery fees: $1-7 per order (even with DashPass, they're not always zero)
- Menu markup: Many restaurants charge 10-20% more on delivery apps to cover the commission
- Small order fees: DoorDash charges extra if your order is under $10-12
On a typical $30 order, you might save $5-12 by ordering direct. Do that twice a week and you're looking at $500-1,200 a year back in your pocket.
And the restaurant keeps more of what you pay them. Everybody wins except DoorDash.
The Bottom Line
Delivery apps solved a real problem — making it easy to discover and order from restaurants. But the cost has gotten out of hand. NYC restaurants are paying over a hundred thousand dollars a year for what amounts to a middleman between you and the same food you could order with a phone call.
Next time you're hungry, try this: find the restaurant on nodash.co, tap the "Menu & Order" button or call them directly. Same food. Lower price. More money stays in your neighborhood.
3,133 NYC restaurants. All five boroughs. No fees, no account needed.
Browse restaurants →